CaneloMobile.com with services provided by Liberty Mobile Wireless LCC offer certain Plans with unlimited services (i.e., voice, text, or data) that are to be used for the following purposes: (a) person to person voice calls, (b) text and picture messaging, and (c) web browsing, email, ordinary content downloads and uploads, video and audio streaming without excessively contributing to network congestion.
CaneloMobile.com plans may not be used for certain unauthorized uses that adversely impact our service to other customers or the Carrier’s network. Examples of some unauthorized uses include, but are not limited to, the following: (i) continuous uninterrupted voice calls; (ii) automated text or picture messaging to another mobile device or e-mail address or texts made to more than 50 different numbers in a day; (iii) uninterrupted and continuous uploading, downloading, or streaming of audio or video; (iv) server devices or host computer applications, including, but not limited to, web camera posts or broadcasts, automatic data feeds, automated machine-to-machine connections or peer-to-peer ("P2P") file sharing; (v) as a substitute or backup for private lines or dedicated data connections; (vi) access to the internet, intranets, or other data networks except as the device’s native applications and capabilities permit (excluding all hotspot applications), (vii) tethering your phone to a laptop or personal computer other than for the use of wireless sync, or (viii) any applications that allow your phone to act as an internet access point or Wi-Fi for other devices and computers. A customer engaged in any unauthorized use may have their service suspended and/or terminated at CaneloMobile.com’s sole discretion
Unlimited voice services may not be used for monitoring services, data transmission, transmission of broadcasts, transmission of recorded material, interconnection to other networks, telemarketing activity, autodialed calls, or robocalls. CaneloMobile.com reserves the right to cancel or deactivate Service or reduce data throughput speeds in order to protect the Carrier’s network from harm due to any cause including, without limitation, the excessive and/or unauthorized use of CaneloMobile.com Service. CaneloMobile.com reserves the right to limit throughput or amount of data transferred and to deny or terminate Service to anyone CaneloMobile.com believes is using their Service in an unauthorized manner or whose usage, in CaneloMobile.com’s sole discretion, adversely impacts a Carrier’s network or customer service levels. CaneloMobile.com will presume you are engaging in an unauthorized use in violation of these Terms and Conditions, if in CaneloMobile.com’s sole discretion, you are placing an abnormally high number of calls, or repeatedly placing calls of unusually long duration, if your minutes are deemed excessive by CaneloMobile.com during a 30-day period, or if your talk, text or data usage is harmful or disruptive to the Carrier’s network or service levels. If we determine, in our sole discretion, that you are using your service in violation of the CaneloMobile.com Terms and Conditions or in any other manner that we deem to be unreasonable or excessive, we may terminate individual calls or data connections, terminate or reduce data throughput or terminate your service, decline to renew your service, or offer you a different prepaid plan with no unlimited usage component.
CaneloMobile.com may discontinue providing service to you, terminate your account, terminate data connections and/or reduce data throughput speeds for customers whose usage, in the sole judgment of CaneloMobile.com: (a) appear likely to generate abnormally high call volumes or data usage and/or abnormally long or short average call lengths or data usage as compared to the usage of other CaneloMobile.com customers or (b) may be harmful, disruptive, or interfere with the Carrier’s network, CaneloMobile.com’s service or the ability to provide quality service to other customers. By initiating Service and placing or receiving calls, you acknowledge and agree to CaneloMobile.com’s right to terminate your Service under these circumstances. CaneloMobile.com may discontinue providing service to you, terminate your account, terminate data connections and/or reduce data throughput speeds for customers whose usage, in the sole judgment of CaneloMobile.com: (a) appear likely to generate abnormally high call volumes or data usage and/or abnormally long average call lengths or data usage as compared to the usage of other CaneloMobile.com or Liberty Mobile Wirelss LLC customers or (b) may be harmful, disruptive, or interfere with the Carrier’s network, CaneloMobile.com, and Liberty Mobile Wirelss LLC’s service or the ability to provide quality service to other customers. By initiating Service and placing or receiving calls, you acknowledge and agree to CaneloMobile.com and Liberty Mobile Wirelss LLC’s right to terminate your Service under these circumstances.
A written notice with your full name, last four digits of your payment card used, and phone number via email to email@example.com is required for service cancellation
Los Planes de CaneloMobile.com con servicios ilimitados (ej., texto de voz, texto o datos) sólo pueden ser usados para los siguientes propósitos: (a) llamadas de voz persona a persona, (b) textos y mensajes con imágenes, y (c) navegación en la web, correo electrónico, descargas y cargas de contenido ordinario, transmisión de video y audio sin contribuir de manera excesiva a la congestión en la red.
Los Planes de CaneloMobile.com no pueden ser usados para ciertos usos no autorizados que impacten nuestro servicio de manera adversa, a otros clientes o a la red del Operador. Algunos ejemplos de uso no autorizado incluyen, pero no se limitan a: (i) llamadas de voz continuas sin interrupción; (ii) texto automatizado o mensajes de imágenes a otro dispositivo móvil o dirección de correo electrónico; (iii) cargas o descargas no interrumpidas y continuas, o la transmisión de audio o video; (iv) dispositivos de servidores o aplicaciones en un computador ajeno, incluyendo pero no limitado a, publicaciones de cámaras web o transmisiones, alimentación de datos automatizados, o conexiones máquina a máquina o entre pares ("P2P") compartir archivos; (v) como un sustituto o un respaldo para líneas privadas o conexiones de datos dedicados; (vi) acceso al internet, intranets u otras redes de datos excepto como la aplicación original del dispositivo y las capacidades permitan (excluyendo todas las aplicaciones de puntos calientes), (vii) atando su teléfono a su computador portátil o computador personal aparte del uso de sincronización inalámbrica, o (viii) cualquier aplicación que permite su teléfono en actuar como un punto de acceso al internet o Wi-Fi para otros dispositivos y computadores. Un cliente que se involucre con algún uso que no sea autorizado puede tener su servicio suspendido y/o terminado a la discreción única de CaneloMobile.com.
Los servicios ilimitados de voz no pueden ser usados para servicios de monitoreo, transmisión de datos, transmisión de radiodifusión, transmisión de material grabado, interconexión a otras redes, actividad de tele mercadeo, llamadas auto marcadas, o llamadas automáticas. CaneloMobile.com se reserva el derecho en cancelar o desactivar el Servicio, o en reducir los datos en velocidades de rendimiento para proteger la red del Operador de daños debidos a cualquier causa incluyendo y sin límite al uso excesivo y/o no autorizado del Servicio CaneloMobile.com. CaneloMobile.com reserva el derecho en limitar las velocidades de rendimiento o la cantidad de datos transferidos, y en negar o terminar los Servicios a cualquier persona de la cual CaneloMobile.com crea que esté usando sus Servicios en una forma no autorizada, o cuyo uso a la discreción única de CaneloMobile.com impacte la red de un Operador de forma adversa, o a los niveles de clientes. CaneloMobile.com supondrá que usted se encuentra participando en un uso no autorizado en violación de estos Términos y Condiciones, si a la única discreción de CaneloMobile.com usted está haciendo un número de llamadas anormalmente altas, o hace llamadas repetidamente de una duración inusualmente largas, sí sus minutos se consideran excesivos por CaneloMobile.com durante un periodo de 30-días, o si sus conversaciones, texto y uso es dañino o perjudicial a la red del Operador o a los niveles de servicio. Sí determinamos a nuestra única discreción, que usted está usando su servicio en violación de los Términos y Condiciones de CaneloMobile.com, o de cualquier otra manera que consideremos en ser irrazonable o excesivo, podremos terminar llamadas individuales o conexiones de datos, terminar o reducir las velocidades en rendimiento o terminar su servicio, rehusar en renovar su servicio, u ofrecerle un plan pre pagado diferente sin el componente de uso ilimitado.
CaneloMobile.com puede descontinuar en proveerle servicio, terminar su cuenta, terminar conexiones de datos y/o reducir las velocidades en rendimiento para los clientes cuyo uso, al único juicio de CaneloMobile.com: (a) aparece la probabilidad en generar anormalmente altos volúmenes de llamadas o usos de datos y/o un promedio de llamadas que son anormalmente largas, o uso de datos en comparación al uso de otros clientes de CaneloMobile.com, o (b) que pueden ser dañinos, perjudiciales o que interfieran con la red del Operador, los servicios de CaneloMobile.com, o la capacidad en proveer un servicio de calidad a otros clientes. Al iniciar el Servicio y colocar o recibir llamadas, usted reconoce y acuerda al derecho de CaneloMobile.com en terminar su Servicio bajo estas circunstancias.
This sets forth the terms and conditions that apply to your purchase of Services from CaneloMobile.com with services provided by Liberty Mobile Wireless, LLC. By using the Services, you agree to the terms and conditions in this Agreement and any changes that may be made to the Agreement. If You do not agree to the terms of this Agreement or have any questions about the Agreement, do not purchase or use our products without contacting Customer Service at (800) 339-6220. Definitions
"Account" refers to usage within a billing cycle for a predetermined set of international destinations purchased through Liberty/Patriot and/or a prepaid balance established with Liberty/Patriot which are associated with the Consumer’s phone number allowing Consumer to purchase and use the Service.
"Elite Telecom," "We," "Our," and "Us" means NetworkIP, LLC (d.b.a. Elite Telecom)
“Client” means Liberty/Patriot and its affiliates, distributors or retailers authorized to market and/or distribute the Service.
“Service” means the International Long Distance (ILD) Service provided by Elite Telecom which provides the Consumer with international calling capability.
“Consumer”, "You" and "Your" means the end-user of the Service also the owner of the Account..
"Website" is the website found at https://www.libertymobileinc.com// or such other location as designated by Client and contains the specific prices and charges, Service descriptions and other terms and conditions not set forth here that apply to the specific Service.
You can also request information about the specific prices and charges, Service descriptions and other terms and conditions not set forth here that apply to the Service by calling toll free at (800) 339-6220. This Agreement incorporates by reference the Service’s prices, charges, restrictions and the terms and conditions for using the Service and/or owning an Account, as well as any disclosures, provisions, limitations or other information provided with, or printed on any promotional materials associated with the Service.
Price, Feature and Rate Changes
We may change the prices or features associated with the Service from time to time, and such changes will be effective from the time they are posted or available through the Website. The terms and conditions of the Service, including the rates for calls made and/or available destinations in conjunction with the use of the Service are subject to change at any time without prior notice. All calls for the PAYGo ILD Service are billed in one minute increments. The PAYGo ILD Service expires 180 days after last use or 30 days after account suspension. There are no additional fees or surcharges associated with the Services. The Unlimited ILD Service is provided solely for live dialogue between, and initiated by, two individuals for personal use and not for commercial use or resale. UNLIMITED DOES NOT MEAN UNREASONABLE USE. In addition, certain destinations may be limited to an advertised maximum number of minutes. To minimize unreasonable use, each Unlimited Account will be allowed to call up to 10 unique destination numbers per Unlimited cycle which expire 30 days after initial funding or last renewal. The number of personal use calls to these unique destination numbers is not limited and automatically resets when the Account is renewed. You may contact Customer Service at (800) 339-6220 or visit the Website if You have any questions about the Service, including the international long distance rates or available destinations associated with the Service.
If We have reason to believe that You or someone else is abusing the Service fraudulently or unlawfully through Your Account, or if Your form of payment for the Service is cancelled, disabled, discontinued or otherwise dishonored, We reserve the right to immediately suspend, restrict, deactivate or cancel the Service and close Your Account without advance notice. In the event of suspension or cancellation of the Service due to any other aforementioned reasons, Elite Telecom may from time to time discontinue offering the Service, or if necessary, cancel all Accounts, immediately upon a determination by any governmental authority that the provision of the Service is contrary to any law, rule or regulation or upon Your violation of this Consumer Agreement. The Unlimited ILD Service may not be used for any other purposes, including, but not limited to, loaning or renting Your handset to third parties, conference calling, monitoring services, data transmissions, transmission of broadcasts, transmission of recorded material, interconnection to other networks, telemarketing, autodialed calls, other commercial uses, or other connections that do not consist of uninterrupted live dialogue between two individuals. If usage, dialing or calling patterns We deem connote non-personal use, We reserve the right to suspend, terminate or restrict Your Services with no prior notice and not allow You to reactivate the Service. Elite Telecom and its Client are not responsible for any ancillary costs incurred by You, including but not limited to, cell phone provider charges or fees and/or penalties incurred by the Consumer in the event the Consumer uses the Service for any unlawful purpose.
All of Elite Telecom and Client trademarks, service marks, symbols, logos, other identifying indicia and the intellectual property rights thereto (collectively “Marks”) are the property of Elite Telecom or its Client and You shall have no right in or to the Marks or any right to use the Marks including any and all Marks associated with the Service and the Website. You are not permitted to commercially resell the Service or to print, produce, sell or distribute anything containing the Marks or to sell or distribute any telecommunication products that use or are associated with the Service.
You agree that Elite Telecom or its authorized Clients shall not be responsible for any third party claims against Elite Telecom, Client and/or You that arise from Your use of the Service or Your Account. Further, You agree to reimburse Elite Telecom and or Client for all costs and expenses related to the defense of any such claims, including attorneys’ fees, unless such claims are based upon Our willful misconduct or gross negligence. This provision will continue to remain in force after the Agreement expires or is otherwise terminated.
This section describes Elite Telecom’s or its authorized Clients responsibility for any claims for damages You may assert arising out of the failure of the Service or any other claims You may assert in connection with the Service, or in connection with the transfer of funds to Your Account or with this Agreement. We are not liable for any Service failures. Except as otherwise expressly provided herein, We and Our affiliates, authorized distributors, Clients, partners, directors, officers, members and employees are not liable to You or to any third party for any costs, liabilities or damages arising either directly or indirectly from any cause, action or claim relating to the Service, the Website and/or the telecommunication services underlying the Service, including without limitation any actual, incidental, consequential, exemplary, punitive, reliance or special damages, or for any claims for loss of revenue, lost profits, lost use, data, or goodwill or for lost business opportunities of any kind or nature whatsoever. These limitations apply even if the damages were foreseeable or We were told that they were possible, and these limitations apply whether the claim is based upon contract, tort, statute, fraud, misrepresentation, or any other legal or equitable theory. We will not be liable for any damages if the telecommunication services underlying the Service are interrupted, or if there is a problem with the interconnection of the Service with the service, products or equipment of some other party. This section will survive the expiration or termination of the Agreement. Because some jurisdictions do not permit the exclusions or limitation of incidental or consequential damages, Elite Telecom’s liability in such jurisdictions shall be limited to the extent permitted by law.
You acknowledge that (a) the Service is provided by Elite Telecom “AS IS”, and (b) we make no warranty to You or to any third party whatsoever, directly or indirectly, express, implied or statutory, as to the suitability, durability, description, quality, title, non-infringement, merchantability, completeness or fitness for use or purpose of the Service or any Elite Telecom product associated with the Service. All such warranties are hereby expressly excluded and disclaimed. We also make no warranty that the Service will be uninterrupted or error free. We do not authorize anyone, including, but not limited to, Elite Telecom employees or Clients, to make any warranties on Our behalf and You should not rely on any such statement. Your use of the Service is solely at Your risk. Because some jurisdictions do no permit the exclusion of certain warranties, these exclusions may not apply to You.
This Agreement does not provide any third party with a remedy, claim, or right of reimbursement.
Neither You or Elite Telecom or Client will be responsible or liable to the other for any failure to perform duties under this Consumer Agreement where that failure is due to an act outside the reasonable control of You, Elite Telecom, or Client (Force Majeure Event), including but not limited to the failure to perform due to any of the following: fire, explosion, power blackout, earthquake, volcanic action, flood, the weather elements, strike, embargo, civil or military authority, war, acts of God, acts or omissions of carriers or suppliers, or acts of regulatory or governmental agencies.
We can assign all or part of Our rights or duties under this Agreement without notifying You. If We elect to make such an assignment, We will have no further obligations to You under this Agreement or in connection with Your purchase or use of the Products. You may not assign this Agreement without Our prior written consent.
Any notice from Elite Telecom to You under this Agreement will be provided by one or more of the following: on Our Website, a recorded announcement on a Product, letter, or a call to a telephone number provided by You.
You may contact Us by mail at:
119 W. Tyler Street
Longview, TX 75601
You may contact Client by mail at:
If any part of this Agreement is found invalid, the rest of the Agreement will remain valid and enforceable.
This Agreement will be governed by the laws of the State of Texas, without regard to its choice of law rules. This governing law provision applies no matter where You reside, or where You use, purchase or pay for the Products.
This Agreement may only be changed in the manner provided for in this section. Elite Telecom or Client may change this Agreement and the information contained elsewhere on the Website from time to time. All such changes will be effective at the time of posting on the Website. You may also request a copy of the revised Agreement by calling Customer Service toll free at (800) 339-6220.
Revised: November 2020
For any assistance, call our Live Operators at
available 8AM to 11PM CST
Or, for question and/or comments, feel free to contact us at the email address below or by filling out the form to the right.